Privacy Policy

Effective Date: 1/1/2020 Last Updated: 5/26/2026

Northstar Mortgage ("we," "us," or "our") is a licensed Georgia mortgage company located at 8000 Avalon Boulevard, Suite 100, Alpharetta, GA 30009 (NMLS# 158351). We are committed to protecting the privacy of every person who visits our website or applies for a mortgage through our office.

This Privacy Policy explains what information we collect, how we use it, when we share it, and what rights you have regarding your personal information. Please read it carefully.

By using our website or submitting an application, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal information in the following ways:

Information you provide directly to us: When you contact us, complete a mortgage application, request a quote, or fill out any form on our website, you may provide us with information such as:

  • Your full name, address, and contact information (phone number and email address)
  • Social Security number and date of birth
  • Employment and income information
  • Asset and liability information
  • Credit and financial history
  • Property information related to the loan you are seeking

Information collected automatically when you visit our website: When you browse northstarmortgageservices.com, we may automatically collect certain technical information, including:

  • Your IP address and browser type
  • Pages you visit and time spent on those pages
  • Referring URLs (how you arrived at our site)
  • Device type and operating system

This information is collected using cookies and similar technologies (see Section 6 below) and is used to improve the performance and usability of our website.

Information from third parties: As part of the mortgage application process, we may receive information about you from third parties, including:

  • Credit reporting agencies (Equifax, Experian, TransUnion)
  • Employers, for income and employment verification
  • Banks and financial institutions, for asset verification
  • Appraisers, title companies, and other service providers involved in your transaction

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your mortgage application — including underwriting, verification, and closing your loan
  • To communicate with you about your application, loan status, or any questions you have submitted
  • To provide you with information about our mortgage products and services that may be relevant to your situation
  • To send you marketing communications (with your consent) via text message, phone, or email about Northstar Mortgage's services, rates, and promotions
  • To comply with legal and regulatory obligations, including those imposed by the Gramm-Leach-Bliley Act, state licensing requirements, and NMLS reporting
  • To improve our website and services, using aggregated, anonymized data about how visitors use our site

3. Marketing Communications — Your Consent and How to Opt Out

When you submit a form on our website or apply for a loan, you may be asked to consent to receive marketing communications from Northstar Mortgage via text message, phone call, or email, including automated messages.

You are never required to consent to marketing communications to receive our mortgage services. Your consent is optional, and you may opt out at any time:

  • Text messages: Reply STOP to any text message you receive from us
  • Email: Click the "Unsubscribe" link at the bottom of any marketing email
  • Phone: Call us at (770) 995-8078 and ask to be removed from our call list
  • Written request: Email us at [your email address] or write to us at the address below

We will process opt-out requests promptly. Please note that even after opting out of marketing communications, we may still contact you for transactional purposes related to an active application or loan.

Message and data rates may apply for text communications. Message frequency varies.


4. When We Share Your Information

Northstar Mortgage does not sell your personal information to third parties. We may share your information only in the following circumstances:

With service providers and partners involved in your transaction: We share your information with the companies necessary to process and complete your mortgage, including:

  • Wholesale lenders and investors to whom your loan may be submitted
  • Credit reporting agencies
  • Title companies and closing attorneys
  • Appraisers and home inspectors
  • Flood certification services
  • Mortgage insurance companies (if applicable)

All such parties receive only the information necessary to perform their role in your transaction and are required to protect your information.

As required by law: We may disclose your information when required to do so by federal or state law, court order, subpoena, or regulatory authority — including to the NMLS (Nationwide Multistate Licensing System) and state mortgage regulators.

With your explicit consent: We may share your information with other parties if you give us your written or documented consent to do so.

We do not share your personal information with unaffiliated third parties for their own marketing purposes.


5. Gramm-Leach-Bliley Act (GLBA) Notice

As a licensed mortgage lender, Northstar Mortgage is required by the Gramm-Leach-Bliley Act (15 U.S.C. § 6801 et seq.) to provide you with notice of our privacy practices.

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

The types of personal information we collect and share depend on the product or service you have with us. This information can include Social Security number and income, account balances and payment history, and credit history and credit scores.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Northstar Mortgage chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Northstar share?Can you limit this?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes — to offer our products and services to youYesYes (see Section 3)
For joint marketing with other financial companiesNoWe don't share
For our affiliates' everyday business purposes — information about your transactions and experiencesNoWe don't share
For our affiliates to market to youNoWe don't share
For nonaffiliates to market to youNoWe don't share

Questions? Call (770) 995-8078 or visit northstarmortgageservices.com.


6. Cookies and Website Analytics

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site.

Types of cookies we may use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics)
  • Marketing cookies: Used to track the effectiveness of our advertising

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, accept certain cookies, or delete existing cookies. Note that disabling cookies may affect the functionality of certain parts of our website.

We may use Google Analytics or similar tools to collect aggregate, anonymized data about website traffic. This data does not identify you personally. For information on how Google uses data from its analytics tools, visit google.com/policies/privacy/partners.


7. Data Security

We take the security of your personal information seriously. We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted transmission of data (SSL/TLS)
  • Restricted employee access to personal information on a need-to-know basis
  • Secure storage of physical records
  • Employee training on data protection and confidentiality

No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have concerns about the security of information you have submitted, please contact us.


8. Third-Party Links

Our website may contain links to third-party websites, including NMLS Consumer Access, Google Maps, social media platforms, and other resources. This Privacy Policy applies only to northstarmortgageservices.com. We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any site you visit through a link on our website.


9. Children's Privacy

Our website is intended for adults who are considering or applying for mortgage financing. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a minor, please contact us at the information below.


10. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to our legal obligations to retain certain records)
  • Opt out of marketing communications (see Section 3)

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within a reasonable timeframe.


11. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Mortgage-related records are subject to specific retention requirements under federal and state law.


12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Northstar Mortgage 8000 Avalon Boulevard, Suite 100 Alpharetta, GA 30009 Phone: (770) 995-8078 Email: [your email address] Website: northstarmortgageservices.com

NMLS# 158351 | GA Residential Mortgage Licensee 14112

Northstar Mortgage is licensed to originate mortgage loans in the state of Georgia. Equal Housing Lender.


© [Year] Northstar Mortgage. All rights reserved.